Last Updated: June 2026
At DOBARAA, we respect your privacy and are committed to protecting your personal information when you use dobaraa.com or place an order with us.
1. Information We Collect
When you place an order or interact with our website, we may collect:
- Full name, phone number, email address
- Delivery address, city, postal code
- Order details and purchase history
- Payment information (processed securely via payment providers)
- Website usage data (IP address, browser type, cookies)
2. How We Use Your Information
We use your information only to:
- Process and deliver your orders
- Send order confirmations and updates via WhatsApp, SMS, or email
- Provide customer support
- Improve our website and services
- Send promotional messages (only if you opt in)
- Comply with legal requirements in Pakistan
3. Information Sharing
We do not sell or trade your personal data.
Your information is only shared with:
| Party | Purpose |
|---|---|
| Courier partners | Delivery of orders |
| Payment providers | Secure payment processing |
| Legal authorities | If required under Pakistani law |
4. Data Protection
We take reasonable security measures to protect your data:
- Secure SSL encryption on all transactions
- Payment details are never stored on our servers
- Access to customer data is restricted to authorized staff only
5. Cookies
We use cookies to:
- Remember your cart and preferences
- Understand website traffic and performance
- Improve user experience
You can disable cookies in your browser settings. Some features may not work properly if cookies are disabled.
6. Your Rights
You have the right to:
- Request access to your personal data
- Correct incorrect information
- Request deletion of your data (where legally allowed)
- Unsubscribe from marketing messages at any time
To exercise these rights, contact us below.
7. Third-Party Services
We may use third-party services such as Instagram, Facebook, and payment providers.
We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy occasionally.
The updated version will always be posted on this page with a revised date.
9. Contact Us
📧 Email: info@dobaraa.com
📱 WhatsApp: +92 329 2233896
⏰ Monday – Saturday | 10:00 AM – 8:00 PM (PKT)